Ed's Media
FAQ
"Making Dreams Come True..."
edsmedia.net | 469-337-9312 | edsmediapro@gmail.com
edsmedia.net | 469-337-9312 | edsmediapro@gmail.com
Payment Questions
Q: What are your methods of payments?
A: We accept Cash, Credit/Debit Card or CashApp.
Q: When do I pay for my photo-shoot or video shoot?
A: You can pay anytime before the shoot or before we leave the shoot.
Q: When do I pay my deposit?
A. For Weddings, we ask that you pay the deposit at least one month before your wedding date. For all other events, we ask that you pay at least 2 weeks before your event date.
Q: Do you take checks?
A: Unfortunately , no we do not at this time.
Q: Can I spit up the cost such as half on a card and the other half in cash and/or CashApp?
A: Absolutely!
Q: Will I receive a receipt upon paying for my items?
A: Yes. You will receive a receipt either via text message or email. Please keep these on file just in case something happens to your order and we need to go back and look at it.
A: We accept Cash, Credit/Debit Card or CashApp.
Q: When do I pay for my photo-shoot or video shoot?
A: You can pay anytime before the shoot or before we leave the shoot.
Q: When do I pay my deposit?
A. For Weddings, we ask that you pay the deposit at least one month before your wedding date. For all other events, we ask that you pay at least 2 weeks before your event date.
Q: Do you take checks?
A: Unfortunately , no we do not at this time.
Q: Can I spit up the cost such as half on a card and the other half in cash and/or CashApp?
A: Absolutely!
Q: Will I receive a receipt upon paying for my items?
A: Yes. You will receive a receipt either via text message or email. Please keep these on file just in case something happens to your order and we need to go back and look at it.
Photo / Video Questions
Q: How long does it take for my photos / video to be edited and sent back to me?
A: It typically takes us a week to get it all done. We will notify you if it takes longer than that due to certain circumstances.
Q: Why am I paying a non-refundable deposit?
A: Deposits for all packages, photo or video, covers the following:
-Day and time of photoshoot / video shoot.
-Travel expense
Q: What if I have an emergency and need to cancel or reschedule?
A: We completely understand emergencies happen. If this happens to you, please give us a call ASAP at 469-337-9312. Deposits are unfortunately non refundable, however if you want to reschedule, you will not have to pay a second deposit.
Q: Do you take other types of photos and videos other than the ones listed on here?
A: We sure do! From engagement photos to maternity photos, from candid random photos to senior pictures, we do it all! Please call 469-337-9312 or email edsmediapro@gmail.com if you have any further questions about any other types of photo-shoots or video shoots.
A: It typically takes us a week to get it all done. We will notify you if it takes longer than that due to certain circumstances.
Q: Why am I paying a non-refundable deposit?
A: Deposits for all packages, photo or video, covers the following:
-Day and time of photoshoot / video shoot.
-Travel expense
Q: What if I have an emergency and need to cancel or reschedule?
A: We completely understand emergencies happen. If this happens to you, please give us a call ASAP at 469-337-9312. Deposits are unfortunately non refundable, however if you want to reschedule, you will not have to pay a second deposit.
Q: Do you take other types of photos and videos other than the ones listed on here?
A: We sure do! From engagement photos to maternity photos, from candid random photos to senior pictures, we do it all! Please call 469-337-9312 or email edsmediapro@gmail.com if you have any further questions about any other types of photo-shoots or video shoots.
***If you have any other questions that were not listed here, please call us at
469-337-9312 or email us at edsmediapro@gmail.com***
469-337-9312 or email us at edsmediapro@gmail.com***